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Privacy Policy

This privacy policy is applicable to website. Any reference to “site” or “website” may also refer to platforms interchangeably.

This Privacy Policy may be subject to change from time to time. The current version of this Privacy Policy is posted online. You should check our Privacy Policy regularly. Your continued use of the website and services constitutes your agreement to this Privacy Policy, as amended from time to time.

  • You have rights about your personal data:
  • You have the right to be informed of any personal data which we may hold or process about you
  • You have the right to require us to correct any inaccuracies in your data free of charge
  • You have the right to ask us to stop using your personal data for direct marketing purposes
  • If you have any concern about your data, you can contact us with your questions by visiting our Help Centre or to contact us by creating a ticket.

I hereby confirm that I have read and understood this Privacy Policy. By submitting or by my using of the website, I voluntarily and expressly consent to collection, use, sharing, processing and retention of my data in the manner set out in this Privacy Policy.

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

Every time you visit information is sent from your browser to our server log files, where it will be saved. The information transferred includes: time and date or visit to our site, which pages were viewed, IP address, URL of site that referred you to us, how much information has been stored and which browser you have been using.

Once we have all this information, all IP addresses are deleted or anonymized. Anonymization means that your IP address is changed in such a way that they either cannot be linked with the original user or can only be linked through extensive research.

The anonymous information stored in this log file is then used to improve the shopping experience on the Platforms by making our navigation more user-friendly, finding errors quickly and directing our server’s capacity to where it is needed most. For example, this information allows us to work out our busiest times and plan enough server power for those times to keep our site running as quickly as possible.

Customer Declaration of Consent

By and in relation to my continuous use of the site, I hereby give my permission to analyses and use protocol data to develop and optimize their online shop .

Shipping Policy

What are the delivery charges? BHROUTLET works on a simple system where you pay no delivery charges above a minimum amount which is set by category. In other cases, you pay a minimum fee as per charges set by category.

It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Fridays and this is factored in to the delivery dates.

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Fridays. Estimated delivery time depends on the following factors:

The Seller offering the product Product is availability with the Seller The destination to which you want the order shipped to and location of the Seller.

There are NO hidden charges when you make a purchase on BHROUTLET. List prices are final and all- inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller''s shipping policy.

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.

Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

As of now, BHROUTLET doesn't deliver items internationally. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in Bahrain and 21 other countries, but please ensure the delivery address is in Bahrain.